Uponor Supplier Policy

Uponor is a supplier of innovative plumbing, heating and cooling, and infrastructure solutions serving international markets. As a supplier to Uponor you are a member of the Uponor team, working alongside us to help us fulfil our mission, strategy and values.

Uponor's vision is to provide expertise and solutions that enrich people's way of life throughout the world.

Uponor's strategy is to grow through building on our current platforms; to strengthen the Uponor brand throughout the world; and to integrate the company through operational excellence.

Uponor’s values, which shall be reflected in all that we do, are:

  • Knowledge
  • Enabling
  • Most rewarding
  • Improving effectiveness
  • Committed

 

Uponor’s Supply Chain Strategy

Uponor’s Supply Chain is working towards providing a speedy response at all times, maintaining high availability for our customer needs, being scalable and flexible with respect to market demand, and achieving the best ‘overall cost effective’ supply chain for high quality products and systems.

An integral part of Uponor’s Supply Chain, its purchased components are expected to arrive at the Uponor facility ready to begin their journey to the end customer. The quality of products and packaging must fulfil the specification and requirements 100 %.

It is of the utmost importance that agreed delivery times are adhered to and any exceptions are duly reported, since Uponor’s promises to its customers are based on the information it receives from its suppliers.

Our sourcing strategy consists of leveraging our global volumes and creating competencies by working alongside our suppliers in Category Teams.

For Uponor, customer needs and demands occupy a key position. We work with suppliers who have the ability to respond and adapt quickly to a changing environment and who provide optimally priced, high quality products.

 

Uponor Supplier Requirements

Uponor’s Code of Conduct can be accessed at www.uponor.com. While the code applies to all Uponor employees, we also request that our suppliers familiarise themselves with, and honour, the Uponor code of conduct in their dealings with Uponor.

Central to the code of conduct is Uponor’s determination to comply with the highest ethical standards and the letter of the applicable international and national laws. In all of its agreements, Uponor strives for mutual satisfaction and good faith, high product quality, fair pricing and excellent after-sales service. We treat all stakeholders, including suppliers, in accordance with the same mindset as that with which we approach our customers.

Any questions or concerns regarding compliance with Uponor’s Code of Conduct can be sent to Uponor Vice President of Sourcing.

Suppliers must agree to introduce and maintain a Quality Management System according to ISO 9001:2000 or the equivalent system recognised by Uponor.

Uponor's Environmental Management principles also apply to its suppliers. Suppliers should implement an environmental policy and ensure that all operations and processes comply with the relevant standards, legislation and international conventions. Suppliers should also undertake to identify and document any significant environmental aspects of manufacturing or the materials, components and services they supply to Uponor, as well as implementing a programme of continuous improvement of their sustainability performance.

Uponor’s Corporate Responsibility principles require that all products and services sold under the Uponor brand are sourced according to practices which uphold internationally accepted standards. These sourcing practices must also comply legally with human rights and workplace practices throughout the value chain. Our aim is to ensure that environmental, ethical, and health and safety issues, as well as labour practices, are not separate add-on features, but are embedded in our sourcing process. We expect our suppliers to take a similar approach.

Confidentiality in business matters is a requirement of doing business with Uponor. All suppliers will be required to sign a Non-Disclosure Agreement upon entering the initial discussions with Uponor. Additionally, a new Non-Disclosure Agreement shall be signed every third year